In case of delay
The time spent on pampering and recharging our guests is very important to us, so if the next reservation is not affected by the delay, our colleagues will do the whole treatment. If your reservation is followed by another appointment, our colleagues will be able to complete the service with a delay of up to 10 minutes. In the event that you arrive with a delay of more than 10 minutes, our manicurists will offer you the best services what they can do in the rest of the time.
Deleting, modifying and canceling an appointment
If you would like to change or delete your appointment, please call +36 70 615 1200 at opening hours from Monday to Friday from 9:00 to 20:00 and Saturday from 9:00 to 17:00. If you would like to report this via our website, you can do this in 0-24 hours by clicking on the delete or the move button in the confirmation email.
Please make your cancellation or relocation intention in 24 hours, so we have the opportunity to offer the released time to other guests. In the event that you cancel your reservation within 24 hours three times within a year, our system will charge you for the price of the last time canceled services.
In the event that no cancellation takes place twice in a year and you do not indicate your intention in any way, we will not be able to offer you another date in the future.
If you have any questions, please contact Balázs Magda General Manager at firstname.lastname@example.org.